Welcome to the
Next Generation Hosting Support site. Being that we strive for the
highest level of customer support possible, we have provided several
means of getting help with your site, and other questions regarding
your account below.
Support Helpdesk
System/Knowledgebase
Please click the above link to be transferred to our technical
support helpdesk system. The above system is located on an
off-network location. This will ensure responses and solutions to any request even
when our own network is down. You will receive a response to your
question/problem always within 24 hours of sending the message.
Login
to Your Control Panel or Webmail
Add-on
Request
All add-on requests should now be directed to our sales
department. Pricing information on any additional item you need
added to your account can be obtained from our sales department as
well.
Change
Billing Information
Please use the above link to update any credit card or
other billing information in our system. You will be prompted for a
username and password - if this username and password is unknown,
please either use the automated request form, or e-mail billing@nghosting.com
with your current account's domain name and username, and we will get the information over to you as quickly as possible.
Account
Cancellations
We are very sorry to see you go. Before proceding with a cancellation, please contact management@nghosting.com if there is something we can do to make your experience with NGHosting better. We will make every effort to keep you hosting with our services. To protect our client's privacy and security, cancellations
can only be issued by using the above URL.
Terms
and Conditions
Terms, Conditions, Acceptable Use Policy, UCE / SPAM Policy,
CGI Abuse Policy
